We do not offer refunds or exchanges for change of mind.
We pride ourselves on our quality products, and ensure each item is inspected before shipping.
On the occurrence that you receive your goods damaged or faulty please contact us at [email protected] within 5 days of receiving your goods.
All damaged or faulty items must be returned to Wax & Flair via a trackable method. We are not responsible for packages lost in transit if a tracking number is not provided for returns.
Please allow up to 5 business days from the date we receive your return for processing.
All returns will be processed in the order as they were received.
Please contact [email protected] if you have any questions with our returns policy.